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Microsoft End of Support 2023

Everything you need to know about Microsoft products and services that are coming to the end of life this year.

Microsoft End of Support 2023

As Microsoft launch a number of exciting new innovations, this year we see a number of products retiring and reaching the end of support.

As these products and services retire or reach the end of support, organisations risk vulnerabilities due to no new security updates, non-security updates, free or paid assisted support options or online technical content updates. We’ve summarised everything you need to know about this below.

Microsoft Product and Service Retirements and End of Service in 2023

Many of you, our customers included, should take note of some of the key products and services as follows:

  • Server 2012
  • SQL 2012
  • Windows 10 Pro 21H2
  • Office Suite 2019

These particular products are what will run your back-office environments and should there not be support, will cause supportability issues should they not be addressed. Please speak to us if you have not already done so through your account managers to find out how we can help.

Product Retirements

Visio Services in SharePoint (in Microsoft 365)

February 10, 2023

Microsoft Store for Business and Education

March 31, 2023


August 31, 2023

Microsoft Azure Virtual Machine (classic)
Scheduler for Microsoft 365

September 1, 2023

End of Service

Microsoft Endpoint Configuration Manager, Version 2107

February 2, 2023

FSLogix, Version 2210

March 3, 2023

Dynamics 365 Business Central on-premises (Modern Policy), 2021 release wave 2, version 19.x

April 12, 2023

Windows 10 Enterprise and Education, Version 20H2
Windows 10 IoT Enterprise, Version 20H2

May 9, 2023

Microsoft Endpoint Configuration Manager, Version 2111

June 1, 2023

Windows 10 Home and Pro, Version 21H2

June 13, 2023

Microsoft Endpoint Configuration Manager, Version 2203

October 6, 2023

Dynamics 365 Business Central on-premises (Modern Policy), 2022 release wave 1, version 20.x
Windows 11 Home and Pro, Version 21H2

October 10, 2023

End of Support

Dynamics AX 2012 R3
Dynamics NAV 2013
Dynamics NAV 2013 R2
Internet Information Services (IIS), IIS 8.5 on Windows 8.1
Microsoft Diagnostics and Recovery Toolset 8.0
Microsoft Report Viewer 2012 Runtime
Microsoft Report Viewer Redistributable 2012
Microsoft Workflow Manager 1.0
Service Bus for Windows Server
User Experience Virtualization (UE-V) 1.0
Visual Studio 2012
Visual Studio Team Foundation Server 2012
Windows 7, Extended Security Update Year 3*
Windows 8.1
Windows Defender For Windows 8 and 8.1
Windows Embedded 8.1 Pro
Windows RT
Windows Server 2008, Extended Security Update Year 3
Windows Server 2008 R2, Extended Security Update Year 3

January 10, 2023

Access 2013
Dynamics GP 2013
Dynamics GP 2013 R2
Excel 2013
Exchange Server 2013
HPC Pack 2012
HPC Pack 2012 R2
Lync 2013
Microsoft Lync Phone Edition
Microsoft Lync Server 2013
Microsoft Office 2013
Microsoft OneNote 2013
Outlook 2013
PowerPoint 2013
Project 2013
Project Server 2013
Publisher 2013
SharePoint Foundation 2013
SharePoint Server 2013
Skype for Business 2015
Visio 2013
Word 2013

April 11, 2023

BizTalk Server 2013
BizTalk Server 2013 R2
Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update), Original Release (ver 9.0)
Microsoft BitLocker Administration and Monitoring 2.0
Microsoft SQL Server 2008, Extended Security Update Year 4 (Azure only)
Microsoft SQL Server 2008 R2, Extended Security Update Year 4 (Azure only)
Microsoft SQL Server 2012, Extended Security Update Year 1
Visual Studio 2022 , Version 17.0 (LTSC channel)
Windows Embedded 8 Standard
Windows Embedded 8.1 Industry

July 11, 2023

Excel 2019 for Mac
Hyper-V Server 2012
Hyper-V Server 2012 R2
Internet Explorer 7
Internet Information Services (IIS), IIS 8 on Windows Server 2012
Internet Information Services (IIS), IIS 8.5 on Windows Server 2012 R2
Microsoft Office 2019 for Mac
Microsoft Office Audit and Control Management Server 2013
Outlook 2019 for Mac
PowerPoint 2019 for Mac
Windows Embedded Compact 2013
Windows Embedded POSReady 7, Extended Security Update Year 2*
Windows Embedded Standard 7, Extended Security Update Year 3*
Windows MultiPoint Server 2012
Windows Server 2012
Windows Server 2012 R2
Windows Server Update Services for Windows Server 2012
Windows Server Update Services for Windows Server 2012 R2
Windows Storage Server 2012
Windows Storage Server 2012 R2
Word 2019 for Mac

Products moving to extended support

Dynamics GP 2018
Dynamics GP 2018 R2
Dynamics NAV 2018
Visual Studio Team Foundation Server 2018

January 10, 2023

Access 2019
Dynamics 365 Business Central on-premises (Fixed Policy)
Excel 2019
Microsoft Office 2019
OneNote 2016
Outlook 2019
PowerPoint 2019
Project 2019
Publisher 2019
Visio 2019
Word 2019

October 10, 2023

What does this mean and how does it impact your organisation?

Products that have reached their ‘Extended Support End Date’ will receive no patches, security updates or support from Microsoft. If you continue to use any of the listed products and do nothing, it’s likely that your organisation is more vulnerable to security risks. These risks will only grow over time, so it’s vital you act.

For those that are moving to “Extended Support”, you will have access to security updates at no cost and paid non-security updates and support. This is a “last resort” option for products past the end of support date. So, it is not ideal to continue using them unless you have an important reason, such as an application or infrastructure constraint that’s keeping you on this version.

The impact:

Security Risks: End of support means Microsoft will no longer release security updates or patches for that product/software. If your organisation continues to use these products/services you are likely to become a prime target to hackers, increasing the risk of data breaches, malware viruses, and other security incidents.

Compliance Issues: Many industries have regulatory requirements that mandate the use of supported software versions. When Microsoft ends support, it may no longer comply with these regulations, putting you at risk of non-compliance and potential legal consequences.

Compatibility Challenges: By using products/software that is out of date, you may come across compatibility issues with new applications, devices, or services that you integrate or use throughout your business. This may impact productivity within the business as your team cannot use software that they utilise day-to-day that is up to date.

Increased Costs: By using end-of-support products and putting your organisation at risk, our organisation may need to invest in additional security measures, including third-party solutions, to compensate for the lack of official updates.

Loss of Vendor Support: When a product reaches the end of support, Microsoft typically stops providing technical assistance and customer support for that software. This means your business will no longer rely on Microsoft for help with troubleshooting, bug fixes, or product updates. This puts more responsibility on your IT department or support staff to resolve any issues that may arise.

What are your options?

Upon these end-of-support dates, we recommend you upgrade your systems and plan ahead.

Upgrade to the latest software: As your software reaches out of support, we highly advise organisations to upgrade to the newest version. This option restores access to security updates and support from Microsoft. The upgrade process may involve purchasing licenses, migrating, and testing compatibility with existing systems. If that’s the case, our team are ready to support you and ensure you have reliable software moving forward.

Migrate to the cloud: Instead of upgrading to a newer version of on-premises software, it may be beneficial to consider migrating to a cloud-based solution. We can help with this. By assessing your current IT infrastructure and business requirements, we can help you select the appropriate cloud solution and design a suitable architecture.

This includes data migration, application migration, and integration with existing systems, ensuring smooth interoperability.

We also work with your team to provide training and support to help your people adapt to the new solution and provide ongoing support and optimisation services to ensure the cloud environment's reliability and performance.

Do nothing: Your software will proceed to operate post the end-of-support date, but your systems and applications will be increasingly vulnerable to cyber. Your workloads will be unsupported, and you will receive no support from Microsoft, which can put more precious on your IT team and reduce productivity.

By taking proactive measures, you can effectively manage the impacts of Microsoft's end of support and retirement and maintain a secure and efficient technology environment.

Your transformation starts here.